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TOP NOTCH customer service and I am absolutely a loyal customer for life!
I hate going to the dentist, I mean auto shop. My last oil change they checked my BMW out and told me that soon I would need to replace my brakes. A few months later, the tell-tale squealing started, and they got me in right away. I prepaid for the brakes and they came in at exactly that price (no surprises!). My car was clean and works great. Even more importantly, when there was a little hiccup, they remedied the situation immediately and called me to apologize.
BEST MERCEDES SERVICE!!!
I was not happy with many of the MB dealership's service departments in the Northern Atlanta area. One of the dealerships even lost my car for an hour when I went in to pick it up! Something had to change. My husband found good reviews for European Motor Cars Windward. We will never go to the dealership again! The guys were all very helpful with all our service needs with our R350. Give them one try and you'll never go back to anyone else!
I’m a huge fan of European Motor Cars.
I have had an Audi A4 and now have an A6; both were bought a few years used, and just past factory warranties.
Pros: Quality service, people, and work. I interact with Jay the most. Often, he invites me back into the shop to show me what the issue is, or how they fixed an issue.
Cons: kinda expensive, even for used European cars (the reason I didn't give them a 5).
Would definitely recommend them to a friend or family member for at least a consultation on your vehicle's issue. Overall, a good experience.
What a great experience… even the day after a Holiday
I was greeted right away by Scott--who i had a conversation with a couple days earlier about the work I needed done. This is my first experience owning a higher end Audi and well I knew it would need a qualified shop to assist in maintenance/repairs other than going to the dealer for covered items.
Brakes were on tap and the team at European made it a snap. Scott and his team took the time to tell me all the items that were needed and an approximate cost--I felt at ease and fully informed. The repairs were done... lights and alerts reset and I was good to go! Scott also made some suggestion for maintenance that I will surly do--the team just made it so easy to talk with them.
If you're looking for on-point service for your European vehicle... this is the place.
New to the area and found you on Google.
Glad we found a place we can trust to service our BMW. Will definitely return for any repairs or routine service. Estimate quoted over the phone was accurate.
Good people to deal with, up front and professional.
The team provided the best experience I have ever had when it comes to car repair. My car was dead and the only way it was going to move is if I towed it. I heard great things about this shop, so I towed my car there. They were able to fix my car in two days! I was so happy to get my car back I nearly forgot about the cost, then I was even happier that it fit my budget. What else can I say, they know what they are doing.
Great service and people
I came here with my Merc and heard about them from another friend of mine. They took the time to make me understand what to get service on and what I can do later. Very nice and courteous and great service and folks. I saved a lot than going to a Mercedes Benz dealer which would have cost twice or thrice more.
Fast, dependable, reputable, affordable service. This is first class. I’ve been bringing my BMW's here for years. no complaints.
Great Service You Can Trust!
I’ve been going to European Motor Cars for a few years now and have always received great service at fair prices. They provide detailed explanations of the work that needs to be done to my 2001 BMW and give me a prioritization so that I could manage expenses. I highly recommend European Motors!
Quality Service and People
I have been using these guys for a while and I am always happy with the work. They always carefully explain all work done and let me know things that do not need immediate attention.
I was recommended to European Motor Cars by an old co-worker of mine when my wife’s car started having trouble. I have always been a bit apprehensive in regards to repair shops. But the service, quality and price that I received here was amazing! The guys down there are FAST at finding the problem, and even quicker fixing it! So far we have replaced now 3 ignition coils and a Catalytic converter (which went bad and was covered 100% under warranty, even the labor charge!), as well as some other misc things. It seems we have to drop her car off every 3-6 months to have something fixed on it! Scott at the front desk is ALWAYS great! Every time he tries his hardest to find a better deal to help us out, weather its on parts or labor. They always go that extra mile to make us happy, return customers!
Great Alternative to the Dealer
I had a rear wheel bearing replaced on my 2001 BMW 325i. Previous to this, all services and repairs had been conducted by the local BMW dealer. While I was extremely pleased with the price of the repair,I was equally impressed with the quality service and their knowledge of my particular vehicle.
Finally someone I can trust!
I have finally found someone I can trust to tell me the best steps I can take to handle my car. I came in for a diagnostic and Bob charged me nothing to give me his advice and recommendations on how to move forward.
Best in the World
Helped me fix both of my cars at an affordable price. They also walked me through the details step by step so I could understand what was being fixed and why. They gave me pictures of the car, indicating where work was being done and how. I will never go to another place for as long as I live.
Above and beyond what’s expected
European Motor Cars has gone above and beyond what I would expect from ANY mechanic shop. The Land Rover dealership told me I needed to replace the head gasket on my 2003 Discovery to the tune of $2500. European Motor Cars took the time to actually clean the engine and discovered that it was the valve cover gasket, not the head gasket which needed to be replaced. They saved me over $1600 is repair costs (and found the actual problem) by doing a little extra detective work. Later, when I had to have the power steering worked on, they worked late into the night diagnosing and repairing the problem. Great service, good prices. Scott and Bob (and I’m sure the rest of the team) are the best. I highly recommend them.
Replaced radiator, gave last minute notice, got in and out same day, STILL. Thanks(:D
It is so nice to find a good auto repair shop that you can trust! I used them because of the excellent ratings on Kudzu. I drove 1 hour from Peachtree City to take my VW Cabrio. All repairs were done perfect and it actually cost less than the estimate because they said they didn’t need to replace a part that they thought they would! I will continue to make the drive from PTC.
Service goes above and beyond customer expectations. Friendly, amicable environment; repaired items did not even know were damaged on vehicle. Highly recommend. A+++
Im the type of girlie girl who doesn’t get her car serviced like I should, so I had a horrible break down on the hwy. Anyhow the guys at European Motors really took good care of me. They made me feel very comfortable and explained every single detail to me regarding my MANY repairs. There was also a campaign for my car so I had to take it to the dealer for further repair. Any other repair shop probably would not have advised that there was a recall on my Mercedes but the the over all service was great, every1 is nice and I actually sound like an expert whn explaining the service I had done to my car. Thanks to the guys at European Motor Cars you have my business.
Great People Fantastic Service
Just left Atlanta Classic with an estimate that made my heart stop. Was driving home when I came across European Motor Cars on Pleasent Hill. Stopped in and talked with Bob the owner. He put my car on the computer made some sort of adjustment and now all the lights are off and everything is great. He charged me fifty five bucks. Atlanta Classic quoted me $2600 to fix my car. These guys really know whats going on. I thought my Christmas was ruined. Thanks Thanks Thanks.
Finally…true customer service
I searched and read the reviews took after being feedup with the dealership’s lack of quality service. I took my vehicle in to Jay – he was upfront about the cost and took the time to explain the repairs. I have found a respectable service team! Thanks guys.
Best Audi Mechanics
Folks if you have an Audi that’s off warranty, look no further than European Motor Cars. I find these guys honest, does what’s best for you and not them, and try hard to save you money. Doing great work is the best part of their retinue. I went in with an unstoppable oil leak and what appeared to be a big hesitation in my transmission. The dealer I had always gone to would invariably recommend I tear something out and replace it with a new one. Last few examples was to get a new steering rack for $4,000, or get a new trans for $7,000. European Motors Cars thoroughly steam washed my undercarriage and engine, found the source of the leak and fixed it. They did a transmission service and resolved my CVT issue. Total cost $400. I was starting to hate my Audi A4 2003 1.8T but now love it again.
Fantastic Group To Deal With
These guys were very professional, and provided service above expectation. Final bill came out way lower then I was quoted (this was a first from any shop I have ever visited) I will recommend this shop to all my friends and colleagues. I would have to say this is the most honest shop in town.
Bob come through again
I had a check engine light that indicated a sensor malfunction. Bob didn’t stop there in assessing the situation, they realized it wasn’t really a sensor, but a small leak in my turbo recycler valve. I didn’t have the time to leave it that day, so Bob informed me that it wasn’t a real mechanical problem and posed no real risk to the engine. He said I’d be fine waiting to get it fixed. The point is, these guys don’t start swapping out perfectly good parts to address what the computer says. They take it further, analyze the root cause and fix the right thing the first time. I’ve had dealers recommend replacing 2 week old O2 sensors. I’m confident these guys would never waste my money that way Take your vehicle here with confidence.
Breath of fresh air
I can’t say enough good things about my recent experience with European Motor Cars. As an owner of a 2001 Audi A4, I have had more repairs than I even care to recall. With that I’ve had many experiences at dealerships and automotive repair centers. The friendliness and terrific customer service I received from Dave and Jay was simply outstanding. Dave even went out of his way to do a price comparison for me without me even asking. Fair, friendly, dependable, and a repair center with integrity isn’t too easy to find but you will experience all of this at European Motor Cars. So long dealership repairs!
A diamond in the rough
It’s rare to find honest and knowledgable mechanics these days, but at European Motor Cars they follow through with both qualities and ice the cake with exceptional customer service as well. They took a look at my little Honda despite it not being of European make. Quick estimates, honest pricing, and reliable service: what more could one want in a mechanic?
Finally…true customer service
I searched and read the reviews after being fed up with the dealership’s lack of quality service. I took my vehicle in to Jay – he was upfront about the cost and took the time to explain the repairs. I have found a respectable service team! Thanks guys.
Superior Folks and Service
Writing reviews is not my highest and best talent, so this will be short. It IS an easy task, though. Jay and his guys extend the same courtesy, demonstrate the same interest, and provide the same service whether you take in a luxury car or a piece of junk (and I’ve done both). They are not only expert mechanics, but are customer service experts as well. If I could give more than 5 stars I would. I would NOT recommend these folks to my worst enemies–but I would recommend them to my best friends (and have).